Privacy Policy

Information Collection and Use

BetterTomorrow Solutions Group, LLC collects and stores the name, email address, and phone number you provide when opting into our communications.

This information is used exclusively to:

Send invitations to utilize our student loan consulting services.

Provide follow-up information and resources related to your consultations.

Deliver updates and news regarding federal student loan policies.

SMS/Text Messaging Program

By providing your phone number and opting in to our messaging program, you agree to receive text messages from BetterTomorrow Solutions Group, LLC regarding our services and updates.

How to Opt-In: You may opt-in by providing your mobile number through our website contact forms, during your initial consultation request, or by texting a specific keyword to our designated number. By checking the opt-in box on our forms, you provide express written consent to receive recurring messages.

Message Frequency: Message frequency varies based on your interaction with our services. You can typically expect to receive 2-4 messages per month, which may include appointment reminders, follow-up information regarding your student loan consultation, or important federal policy updates.

Costs: Message and data rates may apply depending on your mobile carrier plan.

How to Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the number from which you received the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

Support: If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or reach out directly via our [Contact Us] page.

Cookies, Tracking Technologies, and Analytics

We use various technologies to enhance your experience and analyze how our services are used.

Cookies and Similar Technologies: Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted) to provide a more personal and interactive experience. These help us remember your preferences and keep you logged in.

Tracking Pixels: We may use tracking pixels (also known as web beacons) in our emails or on our website. These tiny graphics allow us to understand if a specific action was taken—such as opening an email or clicking a link—to help us measure the effectiveness of our communications.

Analytics Services: We use third-party analytics providers, such as Google Analytics, to help us understand website traffic and usage patterns. These services collect information sent by your browser as part of a web page request, including your IP address. This data is used in an aggregate form to improve our website functionality and service offerings.

Your Choices: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

Sharing of Information

We value your privacy. Your personal information, including your phone number and opt-in data, will not be shared, sold, or leased to third parties for marketing or promotional purposes. Information sharing with subcontractors in support services will be limited to the activities necessary to provide the services you have requested.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

Your Rights and Choices Regarding Your Data

We believe you should have control over your personal information. In accordance with applicable data protection laws, you have the following rights:

Access and Portability: You may request a copy of the personal information we have collected about you to understand what data is being processed.

Update and Rectification: If any of your information is inaccurate or incomplete (such as a change in your email or phone number), you have the right to request an update to ensure our records are current.

Deletion (The "Right to be Forgotten"): You may request that we delete your personal information from our secure networks, subject to certain legal obligations we may have to retain specific records.

Unsubscribe and Opt-Out: You may withdraw your consent to receive our communications at any time.

Emails: Click the "Unsubscribe" link at the bottom of any email.

Text Messages: Reply "STOP" to any mobile communication to opt-out of future messaging.

To exercise any of these rights, please contact us directly through our "Contact Us" page or via the email address provided in our company header. We will respond to your request within a reasonable timeframe.

No Sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.